Welcome to the sixth blog in our outsourcing series. Over the past few weeks we have explained what outsourcing is and covered topics such as payroll, management accounts and the Virtual Financial Director. To read earlier blogs in the series click here. In this weeks blog we will discuss the business advice. Including strategic planning that your accountant can provide to help you and your business. As a business owner you will probably have personal experience of the importance of business planning, and will agree that planning is a valuable tool.
On a relatively basic level planning can include such areas as short term cash flow, short term budgets and forecasts addressing business expenditure and tax and VAT payments. Strategic planning is concerned with the longer term vision and objectives. This may include your own objectives as well as those of the business. Without direction, sound analysis, clear projections, and well-thought out contingencies, businesses can become hostages to fortune.
Very often as an owner of a business you struggle to find the time to sit down and develop strategic plans. You end up flying by the seat of your pants, trusting your intuitions and relying on snap judgments rather than adhering to a pre-arranged strategy.
Without planning proactive management is replaced by reactive coping. Instead of following a well-thought-out plan, owners and managers are reduced to responding to unforeseen events, or trying to catch up on missed opportunities.
You spend your time working in the business making sure your customers receive the service they expect, your suppliers are paid on time and your team are working effectively and efficiently. This may mean you spend time doing tasks such as payroll, dealing with supply issues and customer complaints. So the opportunities to spend time working on the business and taking an overview are limited.
In our capacity as accountants and business advisers we work with many businesses that benefit from sound business planning.
We have clear insight into effective business planning based on years of experience. We see the ebb and flow of business as it moves through various stages of development. With our help you can plan each of these stages to ensure they are successful and profitable. Areas we would consider include start-up, acquisition of business premises and other business assets, identification of the profitable and not so profitable products and service lines, frequency and form of business reporting and the likely tax impact of business decisions.
This is why we encourage our clients to schedule regular planning sessions. We can help you:
Additionally we have a number of professional contacts who we work with and recommend to our clients for matters outside of our expertise and experience. We will look at this in more detail in the next blog.
Being a business owner is often a lonely place to be. Having advisers that can act as a sounding board to discuss your worries, plans, or business challenges can be a huge help and provides reassurance. Our partners have experience as business owners. Not only can they offer you their financial experience but also their commercial experience – all just a phone call away.
Next time we will look at some other areas your accountant may be able to help with directly or by introducing you to an expert. This will include HR (recruitment), financing your business (raising finance), IT (hardware, software and support) and pensions and investments advice (introducing you to an Independent Financial Advisor).
For more information on the outsourcing services we can offer please contact us.
"I can't praise DNG and Katie enough, I was already convinced I wanted to go ahead with the QuickBooks set up so on the initial visit Katie just gave me a tour of the site and showed me exactly what to expect. Katie gave me confidence, allowed me to have a 'play' with the programme while she was with me giving hints and tips. I felt totally at ease with Katie almost immediately and I have had occasion to email a couple of queries and have found the response timely and very helpful. I would definitely recommend DNG and QuickBooks."
"With the help and advice from DNG I have now had Xero installed for my accounting purposes. Although this was a worrying prospect for me I have to say that Xero is very straight forward and easy to negotiate. Everything was set up and geared for our purposes and has been a very positive experience. In the event that you require help the explanations and instructions on the help bar are brilliant and written in layman’s terms.
I don’t think I would have progressed so well without the help and support of Jo and Sarah from DNG. They put everything in place and guided me through all the procedures and gave me confidence. So much so that within two months I had ditched my manual accounting books and am doing everything on Xero. Its great to always have someone to ask even this silliest of questions at the end of the phone or emails! Thank you Jo and Sarah!"
"I have had nothing but a positive experience over the past 5 years from DNG. This tax year they have been particularly fantastic at saving me a considerable amount of money and advising on future payments. Their fees are probably the best money I spend every year. I’ve been asked for their details from 2 friends and family as a result. I would thoroughly recommend them as not only do they get good results, they are very easy to work with."
"We have been very impressed with the service we have received from DNG since outsourcing our payroll at the start of 2017. Our payroll/auto enrolment is not straightforward. Not only do DNG deal with the pension complications effectively and efficiently each month, they also identified errors we made in earlier years enabling us to recover nearly £4,000 of overpaid National Insurance contributions. We are pleased to recommend DNG, and their payroll team in particular, for their professional and diligent approach to providing their services to us."
"DNG provided us with invaluable advice and support as we negotiated our way through a recent MBO. They were super responsive and patient with our never ending questions and queries. I wouldn’t hesitate to recommend their services to other small businesses."
"Halcyon has been with DNG since 2000. In that time they have become an integral part of our business success. Not only do they provide the statutory auditing services but they have become our "Critical Friend" - offering advice and guidance at crucial stages of the Company's evolution and development. It's hard to imagine not having them there.
We are delighted with the quality of service they provide - always professional, always timely and always valued.”
"Jones Wholesale have been clients of DNG’s payroll facility for many years and would not think of changing to any other option. The consistency of service received is extremely reassuring and the staff I have experienced have always been efficient and a pleasure to deal with.
To know that calculations and reports will always be accurate and timely is of paramount importance to me and their knowledge and advice on personnel and tax/benefit matters has proved particularly valuable."
"The British Institute of Non-Destructive Testing (BINDT) has used DNG’s services for over 25 years. DNG are active participants in the day-to-day function of the Institute’s Finance and Accounts department.
BINDT is reassured in the knowledge that the staff at DNG are always on-hand with viable solutions and dependable advice for any financial query passed their way.
DNG provide outstanding payroll and budgeting support to BINDT and are consistent in preparing for and providing a thorough audit of the Institute accounts.
The support and services BINDT receives from DNG are second-to-none."
"iSAMS have been working with DNG since 2008 and they were not only chosen on the basis of their excellent reputation locally but also on their expertise in our particular area of activity.
DNG are our ideal partners and have helped us maximise on the exciting growth our business has seen during its infancy. We particularly value the on-site and personal service provided by the Management Accounting and Systems Support team.
We are more than delighted with the services that they provide and would strongly recommend DNG to any company or individuals seeking very professional and friendly advice."
"Barton Petroleum Ltd have been using DNG’s payroll services for many years now and value highly the confidential and personal service which they deliver. Their speedy and efficient resolution of complex queries is particularly appreciated.
DNG represent excellent value for money at a time when all forms of expenses are under the microscope and I would have no hesitation in recommending them as an outsourced bureau."
"DNG’s approach and conscientious attitude have been invaluable to my business and I could not have done without their expertise. Knowing the payroll for my employees, at the Tattoo Club is in safe hands has allowed me to concentrate on other issues within my business.
I pass on my sincere thanks to them and hope that we will continue our business association well into the future."