I have worked with DNG for 7 years. I have a history in practice and industry but felt 7 years ago I wanted to join a local firm where I could become a key member of the team and work with owner-managed businesses.
The best part of my job is the people – both staff and clients alike. I’m incredibly lucky to have such personable and fun staff who always put their all into their work – it’s what makes the “DNG family”. Seeing my clients is why I do this job. It is so interesting dealing with so many entrepreneurs and being with them through the life cycle of their business journeys. Being able to give business advice to owner managed businesses really is very satisfying and I thoroughly enjoy getting to know my clients and helping them wherever I can.
I’ve always wanted to write and have “started” many novels over the years, hatched plots and dreamt up characters, but have never got past chapter one. If I had time I would take a year out and rent a cottage somewhere beautiful and write a book. Just for me.
Or…. I’ve always wanted to be a detective. I suppose this isn’t surprising considering my current job and my background in auditing. I’m inherently interested in people and what makes them tick, so the idea of being a detective appeals.
I was actually born in South Africa and spent much of my early childhood there and have extremely fond memories. Some of my most vivid are:-
My favourite teacher “Sister Marie-Anne” who taught me at the convent school I attended. She was incredibly strict but also very fair and fun and she instilled a really great work ethic in all of us from an early age.
Only being able to watch English tv on Mondays, Wednesdays and Fridays…..Back in the 80’s television alternated days between English and Afrikaans. My favourite shows were (apologies now!) “Knightrider”, “Murder She Wrote”, “MacGyver” and “The Golden Girls”.
Coming home from school every day at 1:30pm. We started early due to the heat so I would be back home for lunch, do my homework and then spend the whole afternoon in the pool. What a life!
There are so many great pieces of advice I’ve been given over the years, but one sticks out in my mind. The first was from Mark Perry, the Executive Director of Accelerate, the Association DNG belongs to. Mark occasionally gives me business coaching and I recall him telling me “Don’t focus on what you aren’t good at, get better at what you ARE good at”. That really rang true with me – so many of us beat ourselves up about the things we aren’t very good at or feel we need to improve upon, but actually we are far better at taking our strengths and expanding upon them. It’s especially true in business – when I look at my most successful clients they have taken a product or an idea or a service and made it the best it can be, and then continued improving it. We can’t all be good at everything, but we can find our niche and then strive for excellence.
I’ve sat at my desk for over 30 minutes thinking about this one, trying to come up with interesting and diverse people. But the people I MOST want to have dinner with would be my son Jem (13), and my two nephews Henry (2) and Jesse (6 months). I genuinely can’t think of anything more fun than spending time with the kids and watching them interact with each other. Spending time with the people I love is what makes me happy and as I get older this becomes more and more important to me.
"I can't praise DNG and Katie enough, I was already convinced I wanted to go ahead with the QuickBooks set up so on the initial visit Katie just gave me a tour of the site and showed me exactly what to expect. Katie gave me confidence, allowed me to have a 'play' with the programme while she was with me giving hints and tips. I felt totally at ease with Katie almost immediately and I have had occasion to email a couple of queries and have found the response timely and very helpful. I would definitely recommend DNG and QuickBooks."
"With the help and advice from DNG I have now had Xero installed for my accounting purposes. Although this was a worrying prospect for me I have to say that Xero is very straight forward and easy to negotiate. Everything was set up and geared for our purposes and has been a very positive experience. In the event that you require help the explanations and instructions on the help bar are brilliant and written in layman’s terms.
I don’t think I would have progressed so well without the help and support of Jo and Sarah from DNG. They put everything in place and guided me through all the procedures and gave me confidence. So much so that within two months I had ditched my manual accounting books and am doing everything on Xero. Its great to always have someone to ask even this silliest of questions at the end of the phone or emails! Thank you Jo and Sarah!"
"I have had nothing but a positive experience over the past 5 years from DNG. This tax year they have been particularly fantastic at saving me a considerable amount of money and advising on future payments. Their fees are probably the best money I spend every year. I’ve been asked for their details from 2 friends and family as a result. I would thoroughly recommend them as not only do they get good results, they are very easy to work with."
"We have been very impressed with the service we have received from DNG since outsourcing our payroll at the start of 2017. Our payroll/auto enrolment is not straightforward. Not only do DNG deal with the pension complications effectively and efficiently each month, they also identified errors we made in earlier years enabling us to recover nearly £4,000 of overpaid National Insurance contributions. We are pleased to recommend DNG, and their payroll team in particular, for their professional and diligent approach to providing their services to us."
"DNG provided us with invaluable advice and support as we negotiated our way through a recent MBO. They were super responsive and patient with our never ending questions and queries. I wouldn’t hesitate to recommend their services to other small businesses."
"Halcyon has been with DNG since 2000. In that time they have become an integral part of our business success. Not only do they provide the statutory auditing services but they have become our "Critical Friend" - offering advice and guidance at crucial stages of the Company's evolution and development. It's hard to imagine not having them there.
We are delighted with the quality of service they provide - always professional, always timely and always valued.”
"Jones Wholesale have been clients of DNG’s payroll facility for many years and would not think of changing to any other option. The consistency of service received is extremely reassuring and the staff I have experienced have always been efficient and a pleasure to deal with.
To know that calculations and reports will always be accurate and timely is of paramount importance to me and their knowledge and advice on personnel and tax/benefit matters has proved particularly valuable."
"The British Institute of Non-Destructive Testing (BINDT) has used DNG’s services for over 25 years. DNG are active participants in the day-to-day function of the Institute’s Finance and Accounts department.
BINDT is reassured in the knowledge that the staff at DNG are always on-hand with viable solutions and dependable advice for any financial query passed their way.
DNG provide outstanding payroll and budgeting support to BINDT and are consistent in preparing for and providing a thorough audit of the Institute accounts.
The support and services BINDT receives from DNG are second-to-none."
"iSAMS have been working with DNG since 2008 and they were not only chosen on the basis of their excellent reputation locally but also on their expertise in our particular area of activity.
DNG are our ideal partners and have helped us maximise on the exciting growth our business has seen during its infancy. We particularly value the on-site and personal service provided by the Management Accounting and Systems Support team.
We are more than delighted with the services that they provide and would strongly recommend DNG to any company or individuals seeking very professional and friendly advice."
"Barton Petroleum Ltd have been using DNG’s payroll services for many years now and value highly the confidential and personal service which they deliver. Their speedy and efficient resolution of complex queries is particularly appreciated.
DNG represent excellent value for money at a time when all forms of expenses are under the microscope and I would have no hesitation in recommending them as an outsourced bureau."
"DNG’s approach and conscientious attitude have been invaluable to my business and I could not have done without their expertise. Knowing the payroll for my employees, at the Tattoo Club is in safe hands has allowed me to concentrate on other issues within my business.
I pass on my sincere thanks to them and hope that we will continue our business association well into the future."